The Short Answer

Don’t worry – this is to be expected! What you see is your Pod refining it’s location to give you the most accurate reading. This will happen over a period of 2 – 3 minutes.

What if my Pet Isn’t Moving?

If your Pod is not moving at all the position may appear to jump around in this scenario too. This is because multiple satellites are giving slightly different coordinates on the Pod’s position and it is simply adjusting the position to find the most accurate location. You may see similar behavior with other GPS products you own.

Want to know more?

  • The Pod is the most accurate when on the move and using GPS. This should reassure you that if your pet were to run away, the Pod would be using it’s most accurate location services to find your pet!
  • If you find that your Pod is more than 60 feet or 25 meters inaccurate, please contact our support team for individualized troubleshooting. This could be a sign of an improperly setup Pod.
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